ROOFING CONTRACTOR SUPPORT

Back Office & Marketing Support for Roofing & Home Service Contractors

Keep your crews focused on the job while PolTech House supports your office, customer communication and marketing. U.S.-based client management and a delivery team in Pakistan help you organize customer calls, booked appointments and lead follow-up.

A practical support team for your roofing business

Choose the support you need across customer service, appointment scheduling, marketing and daily administration. Built especially for roofing contractors, with support plans also available for HVAC, plumbing, flooring and remodeling businesses.

Customer Calls & Lead Intake

Handle incoming calls, emails and website inquiries during agreed coverage hours. Capture customer details, job location, roofing needs and urgency, then route each inquiry to the right person.

Appointment Booking & Scheduling

Book roof inspection and estimate appointments, coordinate calendars, send reminders and follow up on cancellations. Keep your sales team informed about each visit.

Lead Follow-Up & CRM Management

Organize leads, update customer records and track the pipeline from first inquiry to booked appointment. Follow up on open estimates and keep next steps visible.

Google & Meta Ads Management

Plan and manage Google, Facebook and Instagram campaigns for your service areas. Support ad creative, landing pages, lead tracking and ongoing campaign improvements.

Local Marketing & Online Presence

Support website updates, local SEO, Google Business Profile content and social media. Help coordinate review requests and responses to strengthen your online presence.

Daily Back Office Administration

Coordinate job schedules, customer updates, documents and estimate or invoice administration. Organize reports, task lists and office workflows so your team can focus on roofing jobs.

From inquiry to a clear next step

01 — Capture the inquiry

Record the customer’s contact details, service area and job requirements in your agreed system.

02 — Book and coordinate

Arrange an appointment, send confirmation and share the details with your estimator or sales team.

03 — Follow up and report

Track outstanding estimates, update the CRM and provide a clear view of appointments, open leads and marketing activity.

Support that fits the way you work

We agree on responsibilities, coverage hours, tools and reporting before work begins. Choose focused help with appointments or marketing, or combine services into a broader back office support plan.

Advertising budgets are separate from service fees. Your plan is tailored to your workload, service areas and existing systems.

Ready to organize your office and grow your pipeline?

Tell us about your roofing business, the tasks you want covered and the tools you use. We will help you define a practical support plan.